Our goal is to make your experience as smooth and enjoyable as possible, and we hope this FAQ page helps you get the answers you’re looking for. Didn’t find an answer to your question? Contact us for more information
What types of products do you offer?
We import a wide variety of fresh and frozen fruits and vegetables from around the world, including but not limited to: Fruits: Guavas, citrus, mangoes, pineapples, berries, pomegranate, atemoya/custard apple and more. Vegetables: Sweet potatoes, onions, zucchini, peppers, eggplant, cucumber and others. Frozen Produce: Frozen fruits, vegetables, and mixed product offerings like frozen berries, peas, and more. We offer conventional (non-organic) produce sourced from trusted suppliers worldwide
Do you offer organic produce?
At this time, we do not offer organic produce. Our focus is on providing high-quality conventional (non-organic) fresh and frozen fruits and vegetables.
Who are your customers?
Our primary customers are businesses that require bulk quantities of produce, including: ⦁ Supermarkets and grocery stores ⦁ Food service providers (restaurants, catering companies) ⦁ Wholesale distributors ⦁ Specialty food stores ⦁ Institutions (schools, hospitals, corporate cafeterias) We tailor our offerings to meet the needs of each customer, whether you're a small local grocery store or a large chain supermarket.
What quantities do you sell?
We specialize in selling produce in bulk quantities to meet the needs of supermarkets, grocery stores, restaurants, and other businesses. We can accommodate orders of any size, from smaller deliveries to large-scale orders for high-volume customers. Whether you need a small shipment or a larger bulk order, we can tailor our offerings to suit your business requirements.
How do I place an order?
Placing an order is simple: Contact us via phone or email with your product list, quantity requirements, and delivery details.
How do you ensure the quality and freshness of the produce?
We work with trusted global suppliers to source the best-quality produce. To maintain freshness: ⦁ We monitor the cold chain carefully, ensuring that our fresh and frozen products are kept at the optimal temperature throughout the entire shipping and storage process. ⦁ We use experienced logistics partners to handle timely shipping, minimizing transit time and ensuring that products arrive at their destination in the best condition. ⦁ We implement quality checks at every stage of the import process to ensure that the products meet our high standards before they are shipped out.
What quantities and packaging options do you offer?
We offer flexible quantities and packaging options to meet the specific needs of your business. Whether you’re a small store or a large supermarket, we can tailor our products to suit your requirements: ⦁ Quantities: ⦁ We specialize in bulk orders, which can be scaled to suit your business’s demand. We can sell in pallets or large cartons, accommodating a range of order sizes based on your needs. ⦁ Our minimum order quantity generally starts at bulk pallet-sized orders but we’re happy to discuss smaller or larger orders, depending on your needs and product availability. ⦁ Packaging Options: ⦁ Bulk packaging: Products can be shipped in bulk cartons or palletized for easy handling and storage. ⦁ Retail packaging: If you need products packaged for individual sale, we can provide boxed packaging or custom-sized packaging for easy retail display. Let us know your specific requirements when placing your order, and we will work with you to ensure the quantities and packaging are exactly what you need for your business.
Can you help with sourcing specific products?
We can assist with sourcing specialty items or products that may not be part of our regular offerings. If you have a particular product or variety in mind, let us know, and we will do our best to find it through our global network of suppliers.
What payment methods do you accept?
We accept a variety of payment methods, including Bank transfer (EFT), Credit card payments, Cheque payments (for larger, repeat customers), Payment terms may also be available depending on the size and frequency of your orders.
